Return and Refund Policy
Return Policy
- These items are non-returnable due to the nature of the products.
- For a Damaged, Defective, Wrong or expired item, you can request a refund or replacement within 2 days of delivery.
- You will need to share the image of the item and its defects through feedback@nevgis.com for a refund/replacement.
Refund Eligibility
- Refunds are processed upon receipt and inspection of the returned item.
- Shipping costs are non-refundable, except in cases of defective or incorrect items.
Process for Return
- To initiate a return, contact our customer service at feedback@nevgis.com or +91-79771 42946
- Follow the instructions provided for shipping back the product.
Refund Processing
- Refunds are processed within 7-15 working days of receiving the returned item.
- Refunds will be credited to the original method of payment.
Exchanges
- We only replace items if they are defective or damaged.